Welcome to PickleballsUK.com

We are committed to protecting your personal data and complying with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website or purchase pickleball balls and related products from us.

Who We Are

Business Name: PickleballsUK.com
Address: 34 Collin Road, Luton, LU2 7RX, United Kingdom
Email: fawverseagency@gmail.com
Website: https://pickleballsuk.com

If you have any questions about this Privacy Policy or your data, please contact us using the details above.

Information We Collect

Information You Provide

When you place an order or contact us, we may collect:

  • Full name

  • Billing address

  • Shipping address

  • Email address

  • Phone number (if entered during checkout)

  • Order details and purchase history

  • Newsletter subscription details

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address

  • Browser type

  • Device information

  • Pages visited

  • Referring website
  • Cookies and usage data

How We Use Your Information

We use your personal data to:

  • Process and fulfil your orders

  • Deliver products to your address

  • Provide customer support

  • Send order confirmations and updates

  • Improve website performance and user experience

  • Comply with legal and tax obligations

  • Prevent fraud and maintain website security

  • Send marketing emails if you subscribe to our newsletter

We do not sell or rent your personal data to third parties.

Legal Basis for Processing

Under UK GDPR, we rely on the following lawful bases:

  • Contractual necessity – to process and deliver your order

  • Legal obligation – to comply with tax and accounting laws

  • Legitimate interests – to improve and secure our website

  • Consent – where you subscribe to marketing communications (if applicable)

Payments

Payments are processed securely through trusted third-party payment providers.

We do not store full payment card details on our servers.

Payment providers may process your personal data according to their own privacy policies.

Sharing Your Data

We may share your personal data with:

  • Payment processors

  • Delivery and courier services

  • Website hosting provider

  • IT and website service providers

We only share information necessary to fulfil your order or operate our website.

Cookies

Our website uses cookies to:

  • Enable shopping cart functionality

  • Improve website performance

  • Analyse visitor behaviour

  • Remember user preferences

Where required, we obtain consent before placing non-essential cookies.

You can manage cookie settings through your browser.

Data Retention

We retain personal data only for as long as necessary to:

  • Fulfil orders

  • Comply with legal obligations

  • Resolve disputes

  • Maintain business records

When personal data is no longer required, it will be securely deleted or anonymized.

Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Restrict or object to processing

  • Withdraw consent (where applicable)

To exercise your rights, please contact:
fawverseagency@gmail.com

You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).

Data Security

We implement appropriate technical and organizational measures to protect your personal data, including:

  • SSL encryption

  • Secure hosting environment

  • Restricted administrative access

However, no online transmission is completely secure.

Changes to This Policy

We may update this Privacy Policy from time to time.

Any updates will be published on this page with a revised “Last Updated” date.

Contact Information

PickleballsUK.com
34 Collin Road
Luton
LU2 7RX
United Kingdom

Email: fawverseagency@gmail.com